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Headquarters: 190 S. LaSalle St., Suite 3800 | Chicago, IL 60603-3432

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High-performing IT Service Management is a journey, not a destination.
Today

The first step in your journey is understanding where your company is today by assessing your current IT architecture and IT Service Management (ITSM) functions, and discovering your key business drivers and goals for the future.

The resulting IT roadmap helps guide the way into your most effective IT future.

Tomorrow

We collaboratively execute your roadmap to keep increasing IT service levels, network reliability, security, business process automation, and ROI.

Leveraging our ServiceNow ITSM platform, 24x7x365 expert IT staff, and IT solutions optimized for the mid-market, we build the supports in your bridge to your best IT future.

Beyond

Answering the never-ending question of how future IT innovations will impact your company is Entara’s north star. The IT world moves fast, and companies who are not future-facing can quickly be left behind.

Enter Entara, leading the way to the next horizon to thrive, scale and succeed.

WHY ENTARA

The highest levels of service, strategic vision, agility, discipline and execution are in our DNA. Our roots are in supporting networks and data centers in the demanding electronic trading industry.

Now serving many industries, we've built an unmatched track record of technical excellence, responsive 24x7x365 service, a best-in-class platform, future-facing IT strategic insight, and proven processes. We put it together to make technology work brilliantly for your company, and help make you a star.

OUR APPROACH

We are strategic partners supporting strategic leaders. For those strategic IT leaders who want to go faster, accomplish more, and deliver accelerating value to your business stakeholders, we’ll be a great fit.

We can serve you as your complete outsourced IT department, or we can work in close collaboration with yours. Regardless of where we pick up the trail together, we will be with you in lockstep to help you brilliantly lead your organization to the future.

YOUR ROADMAP

Failing to plan is planning to fail. It’s what every IT professional knows. However, crafting a thoughtful, future-focused technology roadmap is essential, but difficult.

With many marketplace messages and products, discerning what is hype and what is real is time-consuming and difficult. Our IT Strategy group and exceptional IT engineers help you traverse current and future technologies safely and efficiently by laying out your best roadmap to the future.

“I needed a trusted partner to develop an IT roadmap that could be rapidly deployed to provide the needed technology foundation for a private equity owned, manufacturing health care company that was on a path of implementing an aggressive business acquisition strategy. Entara developed the roadmap with the right technically savvy resources, resulting in a robust and scalable solution -- and lower annual IT support costs. Entara provides a balanced combination of technical expertise, business understanding, and drive for continuous improvement that assures me we have the right IT managed services partner.”

Bill Bradford
Young Innovations

“Entara has helped us move to a new level of effective client service in our law practice. Two key outcomes rise up: our clients have the assurance of greater digital security, and we have the assurance of solid IT support. When I call late at night with another vendor’s problem, they work all night and have it fixed before our team even knows about it the next day. Well done, Entara! And thanks!”

Mark V.B. Partridge
Partridge Partners

“We wanted to select a partner that shared our culture of excellence and high-touch, high-service. This team is very passionate about achieving MSP market leadership, and it shows in the way they work with us to keep improving results for Golub Capital’s business.”

Sue Czarnecki | Head of Technology Solutions
Golub Capital

Entara SERVICES

  • essentials
  • works
  • net
  • desk
  • automation
  • protect
  • cloud

Your customized, executable roadmap to your best IT future. Includes IT infrastructure assessments and IT operational assessments, along with the development of your custom IT roadmap, always designed to maximize your ROI. Then we keep your roadmap updated throughout our ongoing journey. Learn More

Entara’s Fully-Managed, Customizable IT Service Management (ITSM) ServiceNow Platform. Includes the ability to leverage this powerful platform without the overhead, expense and time commitment of an in-house implementation. Learn More

Ensuring uptime across your entire network and locations. Includes SD-WAN solutions; infrastructure monitoring and management of your network and storage devices, servers, applications and databases; and patch application, remediation and reporting—supported around the clock in our full 24x7x365 locally-staffed NOC. Learn More

Ensuring uptime across your workforce. Includes workstation management and a 24x7x365 locally-staffed help desk with exceptional user satisfactions ratings -- all inside a framework of scalable standardization. Learn More

Accelerating your journey to the future of IT service automation. Includes Business Process Automation through our EntaraWorks platform, Business Service Management, and expansion of ServiceNow modules, allowing you to increasingly automate services in your business efficiently. Learn More

Protecting your organization from cybersecurity risks.
Includes 24x7x365 Managed Detection and Response, backup and disaster recovery solutions, and security awareness training for your employees. Learn More

Helping you evaluate and manage the why, what, who, where, when, and how of leveraging the Cloud.Includes cloud migration strategy, execution, and ongoing cloud management with our certified AWS architects and Azure experts, bringing deep knowledge of cloud services, cloud storage, and cloud security. Learn More