Every journey starts with a good plan and those all-important first few steps. Understanding where you are and listening to where you want to be to support your business gives us a running start.
Once your roadmap is created, we refine it quarterly through reviews and senior-level discussions.
Here is where we explore the opportunities future technology can bring, based on a deeper understanding of your business as we work together.
All new managed services clients take part in our IT Managed Services Preparedness Assessment, a diagnostic tool we use to ensure the general health of the systems we will be managing, and to provide the basis for an initial roadmap.
We also leverage several proprietary processes to conduct additional assessments as an ongoing benchmarking service, including our IT Operational Maturity Index Assessment and our complete IT Technology Assessment.
These detailed assessments can be customized and provide CIOs with unbiased, third-party insight and metrics that can be used to measure periodic performance improvements.
Roadmap Development and Maintenance
We work with every managed services client to create their customized roadmap to the future, and we review it together quarterly.
Our roadmaps are designed with simplicity and clarity, using input from our conversations, assessments, managed services work, and project work.
Additionally, Entara engineers have a clear process for contributing to their clients’ roadmaps, ensuring that potential improvements are heard and weighed against a business-driven ROI.