EntaraWorks does exactly what the name says. It’s our complete IT Service Management platform that implements, integrates, and monitors your entire IT structure so it works brilliantly at all times.
Once your underlying entaraWorks foundation is established, we begin our journey of improving operational efficiency by adding key members of your professional staff and/or IT team to our EntaraWorks platform to work in collaboration with us.
In a world where general business processes are becoming automated, the next step in our managed services journey is bridging EntaraWorks to EntaraAutomation, our exclusive approach that takes service automation to a whole new level.
EntaraWorks ServiceNow ITSM (IT Service Management)
Many CIOs know two things about ServiceNow:
- It’s a leading ITSM platform with exceptional scalability and functionality across the business, and
- It requires a significant investment of money, time, expertise, resources, and management.
At Entara, we have invested in a best-practice implementation of the platform, integrated it with our selected toolsets, and have customized it for ideal use in the mid-market.
It’s what we use internally to deliver all of our managed services, so the basics of EntaraWorks come with any managed service we provide.
However, you can also leverage the full capabilities of our ITSM platform by purchasing licenses for your IT department that can scale as your usage grows.
Whether we serve as your complete IT department, collaborate with your internal staff, or simply offer you a ready-made, yet customizable ITSM platform, your organization will reap the benefits of leveraging a ServiceNow platform that is implemented and maintained to gold standards.
EntaraWorks ServiceNow Portfolio / Project Management
Similar to our ITSM licensing, we offer our clients the ability to leverage our platform that we use ourselves for managing projects, programs, and portfolios of all shapes and sizes. This license provides:
- Demand Management
- Portfolio / Project Management
- Resource Management
- Agile Development
- Test Management